Account Manager

4 weeks ago


Milton, Queensland, Australia Holcim Full time
About this Role

We are seeking a highly motivated and results-driven Account Manager to join our team at Holcim. As a key member of our sales team, you will be responsible for driving sales growth and building strong relationships with our customers.

Key Responsibilities
  • Develop and maintain a structured customer contact plan to achieve sales targets and business goals.
  • Maintain and enhance positive working relationships with assigned customers to build customer loyalty and maximize up-sell and cross-sell opportunities.
  • Identify and thoroughly follow up on new business, product, and/or project opportunities within the existing customer base.
  • Resolve customer issues, disputes, and/or complaints in a prompt and professional manner.
  • Ensure all customers are trading within their allocated credit limits and continually identify and assist in managing risk.
  • Proactively promote the full product and service range within the territory to maximize up-sell and cross-sell opportunities.
  • Identify and generate new business opportunities and/or projects within the allocated territory and convert new leads and/or projects in line with allocated budget targets.
  • Work collaboratively across business functions to maximize business performance.
About You
  • Experience in B2B sales/account management, preferably in the Concrete/Construction/Building Materials or related sectors.
  • Strong commercial mindset and ability to communicate openly and effectively with stakeholders at all levels.
  • Ability to work autonomously and with high-level time management skills.
  • Well-developed interpersonal skills and ability to build rapport.
  • Proficiency in Word, Excel, PowerPoint, SAP, and other systems required to do the role effectively.
Why Holcim?

We offer a supportive management setting with realistic targets and goals, and a culture focused on recognition of effort and reward for achievement and development. We value your contribution and nurture your personal and professional growth in a diverse and inclusive team environment.


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