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Airport Parking Team Associate

1 month ago

Sydney, New South Wales, Australia Wilson Parking Australia 1992 Pty Ltd Full time

Located in Mascot, we are seeking a skilled Valet Concierge to join our team at Wilson Parking Australia 1992 Pty Ltd. As the ultimate brand ambassador, you will be responsible for providing exceptional customer service and creating a lasting impression for our valued customers.

We prioritize our people and customers, pushing industry boundaries with innovation. Whether it's pioneering online booking services or our award-winning app, we're committed to making parking seamless in every city.

Our company culture is built on inclusivity, teamwork, and a commitment to excellence. You will have opportunities for career development, combined with the convenience of free onsite parking. We offer an attractive salary package, estimated to be around AU$65,000 - AU$75,000 per annum, depending on experience.

Your key responsibilities as a Valet Concierge will include:

  • Managing parking facilities at client locations
  • Parking customer vehicles safely and securely
  • Providing exceptional customer service and addressing issues promptly
  • Maintaining cleanliness and attractiveness of parking areas
  • Collaborating with internal and external stakeholders
  • Monitoring and reporting on car park performance

To succeed in this role, you will need:

  • Unrestricted working rights in Australia
  • Unrestricted NSW driver's licence
  • Previous experience in a customer service role delivering excellent service
  • Previous face-to-face customer service
  • The ability to be flexible and available to work on weekends
  • Professional presentation
  • Computer literacy
  • Ability to work independently and collaboratively as part of a team
  • Desire to learn and grow within the company