Staffing Engagement Coordinator

14 hours ago


Braeside, Victoria, Australia TeamKids Full time
About the Role

We are seeking a highly organized and communicative Staffing Engagement Administrator to join our dynamic Staffing Services Team at TeamKids.

As the primary point of contact for our internal casual staff, you will play a vital role in ensuring smooth communication and support. Your responsibilities will include managing staffing inquiries, scheduling, and providing administrative assistance to our Staffing Coordinators.

Key Responsibilities
  • Respond to incoming calls and emails from internal casual staff members, providing prompt and professional support.
  • Utilize our Freshdesk ticketing system to manage and prioritize staff inquiries, ensuring timely resolution and documentation of interactions.
  • Assist with the onboarding process for new casual staff members, providing them with necessary information, resources, and support.
  • Coordinate with our recruitment team to facilitate the placement of new staff members into their initial shifts.
  • Collaborate with Staffing Coordinators to manage staffing schedules and assignments effectively, considering staff availability, skills, and operational needs.
  • Maintain accurate records of staff assignments, availability, and contact information in relevant systems.
  • Provide general administrative support to the Staffing Services Team, including data entry, filing, and documentation.
  • Collaborate with team members to streamline processes and enhance overall efficiency within the staffing function.
What We Offer
  • Competitive salary
  • Career development and mentoring opportunities
  • Birthday leave
  • Employee Assistance Program
  • Access to a wide range of discounts, including health insurance, gym memberships, and everyday retail products

We are proud to be an Equal Employment Opportunity employer, committed to ensuring the safety of all children in our care. If you are passionate about delivering exceptional care and support, we encourage you to apply for this exciting opportunity.



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