Strategic Retail Operations Leader

3 days ago


North Rocks, New South Wales, Australia Officeworks Full time

About Officeworks

We make bigger things happen, delivering world-class standards and exceptional customer experiences. Our team, our community, and our customers are at the heart of everything we do.

We inspire new ideas, think outside the box, and drive innovative solutions. We're fast-paced, forward-thinking, and dedicated to achieving our strategic objectives.

About the role

The Area Manager will lead a team of Stores in NSW, driving consistent delivery of Officeworks' vision and strategic objectives. Key responsibilities include:

  • Excellence in people management and inventory control.
  • Driving exceptional customer service standards and leading a culture of continuous improvement.
  • Performance Management through achieving KPI targets and ensuring staff are aware and trained on goal setting.

About you

We're seeking an inspirational leader with a minimum of 5 years' experience in multi-site accountability within the retail industry. Demonstrated success in sales and profit accountability, operational execution, and ability to guide, coach, and develop the area store leadership team is essential.

Our culture

We celebrate our team's uniqueness, offering an inclusive, diverse, and supportive environment, flexible working arrangements, and ongoing training and development opportunities. We're committed to providing a safe and supportive work environment for everyone.



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