
Flooring and Construction Operations Manager
2 weeks ago
We are seeking a dynamic and experienced leader to spearhead our Measure & Quote team. As a Team Leader, you will be responsible for guiding day-to-day operations, supporting and developing team members, and leading by example.
This is an excellent opportunity for someone with a background in flooring or construction who thrives in a fast-paced environment. You will enjoy a balance of leadership, collaboration, and customer interaction, driving performance while helping shape the success within the business.
Key Responsibilities:- Lead and manage the Measure & Quote team to ensure high performance, accountability, and customer satisfaction
- Provide onboarding, coaching, and ongoing training to Measure & Quote Specialists to ensure consistency in service delivery and adherence to process standards
- Monitor team workload, scheduling, and performance metrics to ensure timely and accurate service delivery
- Conduct regular check-ins, performance reviews, and development planning for team members
The ideal candidate will have experience in the flooring or construction industry, with a strong understanding of installation, sales, or quoting – whether in a retail showroom or as part of on-the-road measure and quoting. You will combine technical expertise with a customer-centric approach, consistently delivering excellent results.
Requirements:
- Proven experience in leadership roles within the flooring or construction industry
- Strong knowledge of installation, sales, or quoting processes
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment
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