
Trust Management Specialist
3 days ago
We are seeking a talented individual to join our Discretionary Trust team.
The role is based in the Adelaide – Frome office, with a hybrid working arrangement requiring at least three days per week in the office.
Key Responsibilities- Assist Senior and Principal Account Executives in client services, including contact, administration and technical support.
- Support brokers and clients with alternative risk finance solutions and discretionary trusts; manage accounts, provide advice and administer plans.
- Address broker and customer inquiries accurately, identify service trends and oversee trust renewals.
- Provide day-to-day client service and account management across various solutions to enhance service quality and retention.
- Support business growth by servicing existing accounts and assisting the new business team and client executives in expanding the trust portfolio.
- Develop and maintain long-term relationships with key client decision makers through regular meetings.
- Understand clients' business, risk management and insurance needs.
- Implement renewal and broking strategies as instructed.
- Assist with account retention and defence strategies.
- Help develop additional business from existing portfolios and acquire new clients.
- Introduce new products aligned with company strategies to benefit clients.
- Support claim negotiations to achieve fair settlements for clients.
- Ensure timely and accurate documentation, quotations and premium calculations.
- Maintain accurate, up-to-date client records in accordance with company principles.
- Tier 1 qualification
- MIS Compliant or willingness to obtain
- Demonstrated experience within the insurance industry
- Excellent communication and interpersonal skills
- Proficient Excel skills
- Ability to produce a high standard of work, demonstrating accuracy and attention to detail
- Good analytical skills
- Professional development opportunities
- Interesting work
- Supportive leaders
- Vibrant and inclusive culture
- Range of career opportunities
- Benefits and rewards to enhance your well-being
Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.
About UsWe are a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh McLennan. We help build confidence to thrive through the power of perspective.
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