Account Manager, Home and Leisure

1 month ago

Sydney, New South Wales, Australia Amazon Full time
About the Role

We are seeking a highly motivated and driven Account Manager to join our Existing Seller Management (ESM) team in Home & Leisure at Amazon's Third-Party Marketplace.

As an Account Manager, you will work closely with our top established Selling Partners in the Home & Leisure product family, helping to drive growth across multiple categories including home, lawn & garden, and appliances.

Key Responsibilities
  • Build and grow relationships with a wide range of businesses, stakeholders, and decision makers, from major Australian brands and retailers to Family-owned SMBs and Startups.
  • Collaborate with Product and Program teams to help with Selling Partner education and adoption of Amazon services such as Fulfilment by Amazon (FBA) and Sponsored Advertising.
  • Develop expertise in your category using internal and industry data to understand the competitive landscape, identify customer behaviors, trends, and new opportunities.
  • Relay Selling Partner needs and requirements back to internal Amazon teams to help improve both Seller and Customer Experience.
A Day in the Life

Your core role and primary responsibility will be to manage Selling Partners in the Home, Lawn & Garden, and Appliances categories. You will work to accelerate and grow these businesses, helping them adopt Amazon tools and services in order to reach more customers.

You will have flexibility in how you manage your accounts and achieve your KPIs, and will also have the opportunity to take on additional projects according to your strengths, interests, and the needs of the business.

About the Team

The Home & Leisure team sits within the broader third-party marketplace business. We are a high-impact team and we manage some of the largest and most complex Selling Partners and Programs.

We come from diverse professional, educational, and cultural backgrounds, but we are all passionate about the experience of our customers and the success of our selling partners.

What We Offer

Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation, and paid parental leave options, amongst others.

We work hard, but we also enjoy taking time out to celebrate major milestones and achievements. Some of our recent activities include a harbor cruise, Korean BBQ, and Karaoke.

Basic Qualifications
  • 2+ years of professional or military experience
  • Knowledge of Microsoft Office products and applications
  • Experience prospecting, qualifying, and cold-calling companies
  • Experience within e-commerce or Retail fields
  • Experience with pipeline management skills to include utilization of Salesforce or other CRM tools
Preferred Qualifications
  • Experience and track record of exceeding sales goals
  • Knowledge of SQL
  • Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
  • Speak, write, and read fluently in Mandarin
Amazon's Commitment to Diversity and Inclusion

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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