Customer Experience Expert for Telstra Retail

18 hours ago


Hobart, Tasmania, Australia Telstra Full time
About the Role

We are seeking an experienced customer service professional to join our team as a Customer Experience Expert for Telstra Retail. This is an exciting opportunity to work with a leading telecommunications company and deliver exceptional customer experiences.

Job Description

In this role, you will be responsible for providing outstanding customer service and support to customers in-store. You will have a strong passion for delivering excellent customer experiences and a proven track record of achieving sales targets and KPIs.

You will be part of a high-performing team that thrives on making sure our customers connect faster, better, smarter. Every day is different, and you will have the opportunity to showcase your skills and knowledge in a fast-paced retail environment.

To succeed in this role, you will need to be highly motivated, results-driven, and have excellent communication and interpersonal skills. You will also be able to work independently and as part of a team, prioritizing tasks and managing multiple projects simultaneously.

Requirements
  • A minimum of [insert salary] per year, depending on experience
  • 30% discount on Telstra services
  • Exclusive discounts and offers across 240 brands and partners
  • A flexible, inclusive approach to parental leave – do it your way
  • Unlimited access to 17,000 learning programs – something for everyone
About Us

Telstra is a leading Australian telecommunications company that prides itself on its commitment to innovation, customer service, and community engagement. We are passionate about building a connected future so everyone can thrive.



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