Customer Service Representative
2 days ago
Weploy Overview
We are a leading provider of onsite opportunities in Melbourne's Mulgrave, Scoresby and South Eastern Suburbs. Our company values hard work and dedication, which is why we offer above award hourly rates of $34.48 an hour + super.
Your Next Role:
We have call centre opportunities available for experienced specialists starting as soon as possible. These roles involve handling inbound queries through calling, emails and chats within Financial Services. On average, you will take up to 50-60 calls per day.
Key Responsibilities:
- Handle high volumes of customer inquiries via phone, email and chat
- Achieve key metrics such as average handling time, quality assurance and roster adherence
- Participate in detailed training programmes to ensure you are set up for success in your role
Requirements:
- Full-time availability across Monday to Friday
- Minimum of 6 months to 1 year recent experience in a call centre or high volume phone based role
- Confidence working with numbers and maths
- Exceptional communication skills both verbally and written
What We Offer:
- Consistent full-time hours of 37.5 each week
- Above award hourly rates of $34.48 an hour + super
- Detailed training programmes to ensure your success
- A supportive and bubbly team environment
Estimated Salary: $68,000 - $80,000 per annum
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