Customer Service Representative

2 weeks ago


Mulgrave, Australia Rockhams Full time

About Us

Rockmans is one of Australia's largest fashion retailers, with a portfolio of approximately 1,400 stores across Australia & New Zealand. We have 9 successful apparel brands, including Noni B, Rockmans, Beme, W.Lane, Katies, Millers, Crossroads, Autograph, and Rivers.

Our Mission

Our mission is to help our customers express their love of life, embracing the truth that every occasion is a special occasion worth feeling fabulous for.

The Role

We are currently seeking a Part-time Sales Assistant to join our team. As a Sales Assistant, you will be an integral part of our team, working together to drive the success of the store.

  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and timely manner.
  • Assist customers in selecting products, providing product information and making recommendations as needed.
  • Process transactions accurately and efficiently, handling cash, credit card, and other payment methods.
  • Maintain a clean and organized store environment, adhering to our high standards of presentation and customer experience.
  • Collaborate with colleagues to achieve sales targets and drive business growth.

About You

We are looking for a friendly and enthusiastic individual who is passionate about fashion and customer service. As a successful candidate, you will have:

  • A genuine love of fashion and a keen eye for style.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • A positive attitude and a willingness to learn and take on new challenges.
  • Basic math skills and the ability to handle cash and other transactions accurately.

What We Offer

In return for your hard work and dedication, we offer:

  • A competitive hourly rate and opportunities for overtime and career advancement.
  • A comprehensive training program, designed to help you develop the skills and knowledge you need to succeed in your role.
  • A fun and supportive work environment, with a focus on teamwork and collaboration.

How to Apply

If you are a motivated and enthusiastic individual who is passionate about fashion and customer service, please submit your application, including a short selfie video that showcases your personality and tells us why you would be a great fit for this role.



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