ICT Technical Support Specialist
4 days ago
About Us :
Quadtech is a leading ICT organisation, providing technical services to clients in the Southwestern region of Queensland.
We are based in Toowoomba and have an exciting opportunity for a Senior Systems Engineer to join our technical team as a technical lead for commercial customers.
About You :
- You should hold a tertiary education in IT or a related discipline, or have equivalent experience
Job Summary :
This position involves providing first tier support to clients, troubleshooting and maintenance, and contributing to customer projects.
Key Responsibilities :
- To troubleshoot and resolve technical issues with break-fix support requests
- To manage task budgets and escalate technical issues when necessary
- To perform delegated tasks and respond to client update requests in a timely manner
- To maintain a high level of technical proficiency in core technologies
Required Skills :
- Ability to work independently and as part of a team
- Effective communication skills, both written and verbal
- Demonstrate dynamic problem-solving skills
- Adhere to company policies and procedures
Benefits :
- A great team culture and flexible working arrangements
- An opportunity to work on various customer projects
Contact Information :
Chris Burke
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