Senior Systems Engineer

4 weeks ago


South Toowoomba, Queensland, Australia Quadtech Full time

About Quadtech :

We are a leading ICT organisation, managing and supporting clients in the Southwestern region. Our team is based in Toowoomba and is seeking a Senior Systems Engineer to join our technical team.

About You :

  • A tertiary education in IT or a related discipline is required, or equivalent experience

Position Summary :

This role involves providing first tier support to clients, troubleshooting and maintenance, and contributing to various customer projects.

Key Requirements :

  • Ability to work independently
  • Effective communication skills, both written and verbal
  • Demonstrate dynamic problem solving skills
  • Cooperate and collaborate with others to achieve common goals
  • Dedicated, positive and enthusiastic attitude
  • Professional and respectful communication with staff and customers
  • Adhere to all company policies and procedures

Job Responsibilities :

  • Perform first tier troubleshooting with break-fix support requests
  • Be responsible for task / ticket budget adherence
  • Escalate technical issues as appropriate
  • Attending to technical issues as delegated
  • Responding to client update requests in a timely manner

Benefits :

  • Great team culture and work flexibility


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