Service Pricing Specialist
4 days ago
About the Role:
The Service Pricing Officer will be responsible for developing accurate service pricing for Mining and Construction Rebuilds, Customer Support Agreements (CSAs), Life Cycle Costs (LCCs), and general service pricing within our Western Australia business units.
This role will work closely with a team of specialist resources, both internal and external, to assist with pricing development to ensure accurate information is collated and provided in a timely manner to the relevant stakeholders.
This individual will also be responsible for managing and actioning Helpdesk requests and queries, ensuring the delivery of prompt service pricing solutions.
About You:
- Trade qualified in mobile plant maintenance or equivalent tertiary qualifications with expertise in equipment, component, parts, and service maintenance and cost management.
- Demonstrate excellent customer service abilities, adept at building and nurturing strong relationships.
- Proven track record in handling challenging situations and meeting tight deadlines.
- Background in the automotive or mining industry is highly desirable.
- Ability to be solutions-focused with demonstrated and proactive problem-solving.
- Strong computer skills including but not limited to MS Office, inventory management, and warehousing systems.
What We Offer:
- Opportunity to get a $3,000 referral bonus as part of our Recommend and Spend program.
- Job security with a consistent pipeline of work.
- Unrivalled training and development via The Wes Trac Institute.
- Family-friendly, Perth-based rostered work - Stay home every night.
- Fantastic team environment and inclusive work culture.
- Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more.
- Paid parental leave, discounted health insurance, income protection insurance, and salary sacrifice options.
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