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Customer Service Representative

2 months ago

South Perth, Australia Fuse Recruitment Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative/Internal Sales Representative. As a key member of our dynamic team, you will be responsible for providing exceptional customer service, processing quotes and orders, and managing the backlog.

Key Responsibilities
  • Liaise with customers to ensure their needs are met and provide timely responses to their inquiries.
  • Process quotes and orders accurately and efficiently, ensuring all necessary information is included.
  • Manage and monitor the backlog, updating customers as necessary.
  • Collaborate with the team to achieve sales and customer service goals.
Requirements
  • Passionate customer service professional with a proven track record of delivering exceptional customer experiences.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Experience in customer service, administrative support, and sales, with a strong understanding of Microsoft Office and Excel.
  • Ability to thrive in a fast-paced environment, with a strong work ethic and a willingness to learn and adapt.
About Us

Fuse Recruitment is a specialist recruitment agency, dedicated to providing high-quality recruitment solutions to the manufacturing industry. We are passionate about helping our clients find the best talent, and we are committed to delivering exceptional service to our candidates.

If you are a motivated and customer-focused individual who is looking for a new challenge, we would love to hear from you. Please apply now, or contact us to learn more about this exciting opportunity.