Sports Industry Customer Success Specialist
7 days ago
This is a unique opportunity to join our team and be part of the sports industry.
As a Customer Success Manager, you will play a crucial role in ensuring our customers achieve their goals and get the most out of our platform.
You will work closely with diverse stakeholders, develop strong relationships, and provide creative solutions to drive customer success.
Key Responsibilities:
- Own the customer journey: Oversee the entire post-sales lifecycle from onboarding to renewal with your assigned book of business.
- Drive platform adoption: Ensure customers maximize value through feature utilization and campaign execution.
- Build relationships: Become a trusted advisor, developing strong ties across diverse stakeholders.
Requirements:
- 2+ years of experience in Customer Success, Account Management, or Digital Marketing.
- Excellent communication and presentation skills; able to simplify complex ideas for any audience.
- Industry knowledge or experience within the Sports industry.
Benefits:
- Opportunity to work with leading sports brands and organizations.
- Chance to develop strong relationships and build a network of contacts.
- Ability to work in a dynamic environment and adapt to new challenges.
Others:
Develop a deep understanding of the sports industry and its trends. Identify opportunities for growth and expansion. Work collaboratively with internal stakeholders to drive customer success.
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