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Client Services Manager
2 months ago
We are seeking an experienced Client Services Manager to join our team at All 4 People Pty Ltd. As a Client Services Manager, you will play a key role in managing the daily operations of our accounting practice, providing exceptional service to our clients, and contributing to the growth and success of our business.
Key Responsibilities:- Manage and coordinate the daily activities of the accounting team, ensuring efficient and effective delivery of services to clients.
- Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions to meet their requirements.
- Oversee the administration and organization of client files, ensuring accurate and up-to-date records are maintained.
- Collaborate with the accounting team to identify and implement process improvements, enhancing the overall efficiency and quality of our services.
- Provide exceptional customer service, responding promptly to client inquiries and resolving issues in a timely and professional manner.
- Previous experience working in an accounting practice, preferably in a similar role.
- Strong administration and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Ability to work independently and as part of a team, with a flexible and adaptable approach to work.
- Strong computer skills, with proficiency in accounting software and other relevant tools.
- A dynamic and supportive work environment, with opportunities for professional growth and development.
- A competitive salary package, with benefits and perks that reflect our commitment to our employees' well-being.
- The chance to work with a talented and dedicated team, making a real difference in the lives of our clients and our community.