Department Operations Manager

23 hours ago


Melbourne, Victoria, Australia beBeeDepartment Full time $60,000 - $90,000

Job Summary:

We are seeking a Department Supervisor to support our store management team in delivering exceptional customer service and driving sales results within their department.

Key Responsibilities:
  • Customer Service: Model exceptional customer service, every customer, every time
  • Team Leadership: Support and guide team to deliver exceptional service and a 'service over task' environment
  • Product Knowledge: Actively gain, maintain, and share product & brand knowledge for their department
  • Financial Performance: Support management team to improve financial performance within their department
  • Inventory Management: Work with the back of house team to ensure product availability
  • Store Visuals: Uphold company standards and deliver store visual excellence
Requirements:
  • Passionate about creating an amazing service experience and culture for customers
  • Proven track record in driving and exceeding set KPI's and communicating well with all stakeholders
Benefits:
  • Work with some of the best products and biggest sports fashion brands in the market
  • Referral bonus scheme
  • Training and development opportunities to evolve and shape your career
  • Opportunity to progress across all areas of the business
  • Attractive staff discount
  • Access to Employee Assistance Program & Mental Health champions
  • One month paid parental leave for full-time employees


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