Omni-Channel Project Lead

6 days ago


Melbourne, Victoria, Australia MARS Recruitment Full time

MARS Recruitment is seeking an experienced Omni-Channel Project Lead to lead key omni-channel and digital initiatives. This role will focus on delivering complex projects across e-commerce, online store, in-store technology, and customer experience transformation, ensuring seamless integration across digital and physical retail environments.

Key Responsibilities:
  • Develop and implement end-to-end strategies for omni-channel retail initiatives
  • Collaborate closely with technology, product, and business teams to drive strategic outcomes
  • Implement Agile delivery frameworks, ensuring cross-functional collaboration and adaptability
  • Oversee program governance, timelines, and budgets to ensure successful execution
  • Manage risks, dependencies, and stakeholder expectations across multiple teams and vendors
Required Experience:
  • Proven experience as an Omni-Channel Project Lead in retail, e-commerce, or omni-channel projects
  • Strong background in Agile delivery, including SAFe, Scrum, or Kanban methodologies
  • Expertise in digital transformation, customer experience, or in-store technology


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