Front Office Operations Lead

2 days ago


Canberra, ACT, Australia beBeeLeadership Full time $69,000

Hotel Operations Leadership Opportunity

We are seeking a highly skilled Hotel Duty Manager to lead our front office team and drive exceptional service standards throughout the Rooms Division Operations.

In this key role, you will have the opportunity to develop and maintain a positive work culture, delivering outstanding customer service experiences and driving business growth.

This is an exciting opportunity for a seasoned hospitality professional to join our team and take on a leadership position in one of Canberra's highest regarded 5 Star Hotels.

Key Requirements:

  • Proven experience in managing Front Office operations and leading high-performing teams
  • Demonstrated ability to develop and motivate team members, ensuring excellent guest satisfaction and loyalty
  • Exceptional conflict resolution and negotiation skills, with a strong focus on delivering 5 Star service standards
  • Detailed understanding of Guest Management Systems and Opera software
  • Able to manage multiple priorities, delegate tasks effectively and meet deadlines
  • Experience in financial reporting and reconciliation, with a keen eye for detail

Benefits Package:

  • A future career with a global hotel brand, privately run by a local Canberra business
  • Access to local and global discounts and perks, including F&B and Accommodation offers
  • Uniform allowance and discounted parking or central location close to public transport
  • A competitive market salary of $69k + Superannuation


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