Mobile Equipment Technician

1 day ago

Sydney, New South Wales, Australia beBeeFieldService Full time $70,000 - $95,000

**Job Summary**

The role of a Mobile Equipment Technician involves attending to customer premises to carry out servicing, inspections, breakdown support and repairs to access equipment including elevating work platforms, lighting towers and telehandlers.

This position requires providing a superior level of customer service and liaising with internal and external stakeholders to ensure the customer needs are met within their given region.

Key Responsibilities:

  • Carry out inspections, servicing and repairs of equipment with a focus on elevating work platforms, telehandlers and lighting towers
  • When attending to customer's sites make every effort to repair machines on site limiting the need to transport the machines off site
  • Be available to travel including overnight accommodation when requested
  • Responsible for completing all appropriate paperwork and inspection forms required by policy and customer/site requirements
  • Provide a superior level of customer service
  • Liaise with technical support including the interpretation of manuals where required
  • Assist with van audits and stock takes
  • General administrative duties relevant to the role including entering job notes
  • Generating sales and service leads where possible and collaborating with the team

Minimum Qualifications:

  • Previous experience in a similar role - experience with mechanical, hydraulic and electrical advantageous
  • Ability to effectively communicate both written and verbal
  • Ability to establish rapport with internal and external customers
  • Drivers licence
  • Proficient Language, Literacy and Numeracy including the ability to write job notes, read safety information, machine manuals and street signs and understand basic numeracy such as time, parts numbers and quantities
  • Ability to travel

Preferred Qualifications:

  • Trade qualification in elevating work platform technology, heavy vehicle, diesel, automotive, auto electrical or related field
  • Strong organizational skills with exceptional follow through and attention to detail.
  • Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines.
  • Ability to work in a fast-paced environment where requirements are constantly changing.

Physical Requirements:

  • Standing and sitting for extended periods of time
  • Driving for extended periods of time including climbing in and out of vehicle
  • Walking
  • Operation of access equipment including working at heights
  • Lifting, carrying parts
  • Twisting, bending, reaching, pushing and pulling
  • Use of computer
  • Use of hand tools
  • Manual handling

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