Maritime Operations Assistant

3 weeks ago

Sydney, New South Wales, Australia The NRMA Full time
Job Title: General Purpose Hand

About the Role

We are seeking a skilled and experienced General Purpose Hand to join our team at NRMA Marine. As a key member of our crew, you will be responsible for assisting with vessel operations, providing exceptional customer service to passengers, and maintaining a safe and compliant marine environment.

Key Responsibilities

  • Work under the direction of the Master to ensure safe and compliant marine operations.
  • Ensure compliance with all policies and procedures, including safety protocols and responsible service of alcohol guidelines.
  • Assist with cleaning of passenger cabin and deck areas, and perform watch keeping duties as instructed by the Master.
  • Provide exceptional customer service to passengers, including ticket validation, assistance, and maintaining good passenger relations.
  • Contribute to the safety and satisfaction of passengers on board, and deliver on-board kiosk beverage sales in compliance with responsible service of alcohol guidelines.

Requirements

  • NSW Responsible Service of Alcohol license
  • AMSA General Purpose Hand Certificate of Competency
  • Current First Aid Certificate

What's In It For You?

At NRMA Marine, we offer a range of benefits, including travel discounts, complimentary myNRMA membership, and discounts on insurance products. We also have an Employee Referral Program, where you may be eligible for a $2,000 referral bonus payment.

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