Fitness Club Sales and Marketing Manager
7 days ago
About Us
Anytime Fitness is the world's No. 1 global fitness club chain, ranked as the top global franchise by Entrepreneur magazine. Our company is committed to inspiring our members to reach their full potential, and we're equally dedicated to empowering our team members to grow and succeed.
About the Role
We're seeking a motivated and enthusiastic Sales and Customer Service Manager to join our team at Anytime Fitness. As a key member of our club team, you'll play a vital role in driving membership growth and delivering exceptional customer experiences.
Key Responsibilities:
- Membership Sales:
- Generate and follow up on leads to bring in prospective members.
- Conduct engaging tours of the facility, showcasing the benefits of membership.
- Consistently meet and exceed monthly sales targets set by the management.
- Customer Service:
- Deliver top-notch customer service to both prospective and current members.
- Address member concerns with a solution-focused attitude, ensuring a positive experience for all.
- Marketing & Outreach:
- Actively participate in local community events and outreach initiatives to promote Anytime Fitness.
- Execute local marketing strategies to attract new members and maintain a strong presence in the community.
- Administration:
- Efficiently manage member accounts, including sign-ups, renewals, and cancellations.
- Maintain accurate records of sales activities and member interactions for reporting and analysis.
- Team Collaboration:
- Work closely with gym management and the personal training team to ensure seamless daily operations.
- Contribute positively to the team dynamic, supporting a culture of success and collaboration.
About You
We're looking for a talented and ambitious individual who is passionate about fitness and delivering exceptional customer experiences. If you have a strong interpersonal skills set and a self-driven work ethic, we'd love to hear from you.
The Benefits:
- Free gym membership for all staff.
- Ongoing training to enhance your professional growth.
- A flexible work environment that encourages a healthy work-life balance.
- A collaborative culture focused on goal-setting, personal development, and excellence.
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