Club Operations Manager

2 weeks ago


Narellan, New South Wales, Australia Anytime Fitness - Club Roles Full time

About the Role:

We are seeking a highly motivated and results-driven individual to join our team as a Sales and Customer Service Manager at Anytime Fitness. As a key member of our team, you will play a vital role in driving membership growth and ensuring an exceptional experience for every member.

Key Responsibilities:

  • Membership Sales:
    • Generate and follow up on leads to bring in prospective members.
    • Conduct engaging tours of the facility, showcasing the benefits of membership.
    • Consistently meet and exceed monthly sales targets set by the management.
  • Customer Service:
    • Deliver top-notch customer service to both prospective and current members.
    • Address member concerns with a solution-focused attitude, ensuring a positive experience for all.
  • Marketing & Outreach:
    • Actively participate in local community events and outreach initiatives to promote Anytime Fitness.
    • Execute local marketing strategies to attract new members and maintain a strong presence in the community.
  • Administration:
    • Efficiently manage member accounts, including sign-ups, renewals, and cancellations.
    • Maintain accurate records of sales activities and member interactions for reporting and analysis.
  • Team Collaboration:
    • Work closely with gym management and the personal training team to ensure seamless daily operations.
    • Contribute positively to the team dynamic, supporting a culture of success and collaboration.


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