Field Service Professional

1 week ago

Brisbane, Queensland, Australia beBeeProductSupport Full time $96,000 - $124,000

Key Role: Product Support Specialist – Field Service

About the Job:

We are seeking a dedicated professional to contribute to customer project and reliability solutions for hydraulic rock drill and associated products. This exciting opportunity offers extensive domestic and international travel on a 2/2 roster, preferably based in a major city.

Job Description:

  • Complete drill rig and lubrication audits & reports
  • Installations, commissioning, and support of RDSA products and services
  • Project execution, data recording according to project plans
  • Mentoring & leading by example in service centres
  • Provide product training both internally and externally
  • Trouble shooting and strive to resolve issues and determine proper solutions
  • Document processes for procedural development

Requirements:

  • Relevant trade qualifications
  • Underground mining industry knowledge, specifically with the processes associated with hydraulic rock drilling is desirable
  • Experience with RDSA or OEM products will be highly regarded
  • Computer literacy in word, outlook, excel, publisher & power point
  • Critical thinking, strong technical, troubleshooting and problem-solving skills are required for success
  • Innovative thinker who is positive, proactive and ready to embrace change
  • Strong written and verbal skills
  • Excellent internal and external report writing skills, with high level of attention to detail

Benefits:

  • Engage in a challenging role within a supportive and inclusive work environment
  • Opportunity for career advancement within a global organisation
  • Access to training and personal growth opportunities
  • Experience appealing employment benefits and a competitive remuneration package

A Dynamic Work Environment:

We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. We attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. This is how we do business for a sustainable future.

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