Retail Process Optimization Specialist

5 days ago


Melbourne, Victoria, Australia Milestone IT (Milestone Information Technology) Full time

Company Overview

Milestone IT (Milestone Information Technology) is embarking on an exciting phase of modernization, focusing on streamlining operations and enhancing efficiency through strategic process re-engineering.

We are a well-established and highly regarded recruitment agency, committed to delivering exceptional customer experiences. Our client is a leading national retail chain that values innovation and collaboration.

Job Description

The Business Analyst will work closely with our client's dynamic team to analyze current systems and processes, identify areas for improvement, and drive the implementation of effective solutions.

They will collaborate closely with stakeholders across various departments to understand their needs and translate them into actionable requirements.

Required Skills and Qualifications:

  • Proven experience as a Business Analyst, preferably within the retail industry.
  • Strong understanding of business process re-engineering principles and methodologies.
  • Demonstrated ability to analyze complex systems and processes.
  • Excellent requirements gathering and documentation skills.
  • Proficiency in process mapping and modelling tools (e.g., Visio, BPMN).
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced and dynamic environment.
  • Experience with system analysis.


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