Customer Service Liaison

24 hours ago


Melbourne, Victoria, Australia Travel Industry Careers Association Inc. Full time

In this Customer Service Liaison role, you will be responsible for ensuring that all clients receive exceptional service. Your primary task will be to greet clients, direct them to the relevant staff members, and answer phone calls and take messages.

You will also be required to perform administrative tasks such as mail, ordering couriers, banking, and coordinating travel brochures. In addition, you will provide support to senior staff members by making simple bookings and typing itineraries or letters.

Our Team Culture

We are a friendly and supportive team that values open communication and collaboration. We believe that everyone has something valuable to offer, and we strive to create a positive and inclusive work environment.

What Skills Do We Need?

To succeed in this role, you will need to have excellent communication and organizational skills. You will also need to be highly proactive and able to work well under pressure. Problem-solving skills and attention to detail are essential, as you will be required to manage multiple tasks and priorities simultaneously.



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