Customer Service Representative
4 days ago
We are seeking a Customer Service Representative to join our Utilities division in Melbourne.
About the RoleThe successful candidate will have experience in customer service, administration or technical support roles.
Key Responsibilities:
- Triage work orders by identifying follow-up tasks.
- Make phone calls to customers and building managers.
- Coordinate technician availability.
- Accurate data entry in client systems and Excel sheets.
Requirements:
- Minimum 12 months of experience in a related role.
- Competencies in MS Office suite: Word, Excel, Outlook.
- Excellent organisational and administration skills.
- High level attention to detail and proactive meeting of deadlines.
About Us
Service Stream specialises in designing, constructing and maintaining new and existing networks across telecommunications, utilities, transport, defence and social infrastructure industries.
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