Luxury Client Relations Manager

6 days ago


Sydney, New South Wales, Australia Burberry Full time

The role of the Luxury Client Relations Manager at Burberry is to build and maintain relationships with our most valued clients, ensuring they receive a personalized and exceptional experience that drives commercial success.

This key position requires a strong passion for fashion, luxury, and delivering outstanding service. Reporting to the store management, the successful candidate will inspire our clients by conveying a deep understanding of the brand and its products.

Key responsibilities include meeting and exceeding individual and store sales targets, providing expert knowledge in styling and selling, and supporting the Store Manager in dealing with customer complaints when needed.

The ideal candidate will have a proven track record in delivering sales and exceeding targets, previous experience in clientelling, and a strong interest in fashion, art, and culture.

As a member of the team, you will be expected to work collaboratively, demonstrate confidence, curiosity, conviction, and care, and enjoy being part of a dynamic and fast-paced environment.



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