Team Lead

5 days ago

Bendigo, Victoria, Australia beBeeLeadership Full time $42,000 - $60,000
Job Overview

We are seeking an experienced and dynamic Team Lead to oversee the day-to-day running of our Noticing team.

This is a critical role that requires strong planning, organisational and monitoring abilities, with attention to detail.

Key Responsibilities:
  • Building relationships with all HA's including attending meetings
  • Support Operations to meet delivery targets
  • Preparing weekly and monthly performance reports to highlight peaks and troughs in areas and sending to assess resource levels accordingly
  • Weekly audits of teams' performance including analysing refusals and modifications
  • Knowledge of the functions, operation, and mission of the noticing department
  • Support the noticing team and feedback any external issues that may be affecting team performance
  • Manage Jeopardy reports and queues to ensure starts, stops and registrations are being successfully managed to prevent FPN's. Supporting the team in producing daily reports and escalating when needed.
  • Dealing directly with Contractors both verbally and by written instruction
  • Assessing team non-compliance in regard to FPN's issued and identifying areas of improvement
  • Responding to contractor enquiries via e mail
Person Specification:
  • Streetworks/ Noticing Experience – Preferred
  • Strong planning, organisation, and monitoring abilities, with attention to detail
  • Excellent interpersonal skills and ability to communicate at all levels
  • High standard of numeracy
  • Computer literate
  • Excellent communication and presentation skills
  • Ability to prioritise work, work well under pressure, meet deadlines, and manage business expectations
  • A legal right to work in the UK

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