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Field Services Technician

2 months ago


Adelaide, South Australia DXC Technology Inc. Full time
EOI: Field Services Technician (Regional Role)

Job Overview:

We are seeking a skilled Field Services Technician to join our team in regional South Australia. As a key member of our support team, you will be responsible for providing high-quality technical support to our clients in the Port Pirie and Port Augusta areas.

Key Responsibilities:

  • Provide expert desktop support to users, including setup and maintenance of laptops, desktops, mobiles, and peripherals.
  • Support users face-to-face and ensure timely resolution of technical issues.
  • Manage and track business assets, requests, and incidents accurately.
  • Prioritize new support requests and existing work orders to ensure efficient service delivery.
  • Record and maintain accurate service details, time records, and job notes.
  • Maintain awareness and active involvement in safety to prevent injuries to yourself, colleagues, and customers.

Requirements:

  • Proven experience in basic hardware and operating system familiarity.
  • Strong attention to detail and accuracy.
  • Ability to multitask and work in a fast-paced deadline-oriented environment.
  • Excellent verbal and written communication skills.
  • Current Australian driver's license and ability to pass the Company's background check requirements.

About Us:

DXC Technology Inc. is an equal opportunity employer, and we welcome submissions from people from all walks of life. We celebrate our diversity and recognize it is the unique contributions of our people that give us our edge.