Digital Transformation Specialist

1 day ago

Newcastle, New South Wales, Australia beBeeField Full time $60,000 - $90,000

Transform Australia's Digital Landscape

As a Customer Field Technician, you'll make a real impact to Australians in this customer-facing role where you'll get to see the happy faces you help. You will play a vital part in delivering exceptional customer service across all nbn technologies.

About Your Role

You'll be responsible for installation, repair, and maintenance of nbn products and services, working on customer premises and potentially in various environments both internal and external. This is an autonomous role where you will work independently while delivering outstanding results.

Your Typical Day

Your day could include:

  • Cabling installation (copper and fibre) including jointing, jumpering, and splicing
  • Customer premises installation of nbn Customer Premises Equipment (CPE)
  • Fault diagnosis and repair of nbn cabling networks and nbn CPE

Your Key Responsibilities

We're looking for someone with excellent communication skills, honesty, and integrity. As a self-managed individual, you'll need to be motivated and able to work between 7am to 7pm based on business needs.

Required Skills and Qualifications

To succeed in this role, you'll need:

  • A current and clean Driver's Licence
  • Strong and personable communication skills, both written and verbal
  • A focus on delivering customer and service excellence

LIFE AT THE COMPANY

To be part of our team is to be part of something bigger. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia's best fibre infrastructure into homes and businesses, places, and things everywhere.

A More Inclusive Working World

Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

Where to From Here?

This is a permanent full-time position located in Maitland. We encourage a flexible working environment and are open to adjusting to meet your needs.

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