Leadership Position in Hospitality

2 days ago


Adelaide, South Australia beBeeCustomerService Full time $60,000 - $90,000
Customer Service Manager Job

We are seeking a highly skilled and experienced Customer Service Manager to join our team. As a key member of our leadership group, you will be responsible for overseeing the front-of-house and gaming teams, ensuring exceptional customer experiences across the bar, restaurant, and gaming floor.

About the Role:

  • Supervise and lead by example in service, compliance, and teamwork.
  • Ensure smooth daily operations and guest satisfaction.
  • Manage cash, stock control, and venue reporting.
  • Oversee hotel operations and compliance.

What You'll Need:

  • Minimum 2 years' experience in hospitality with supervisory experience in F&B and gaming.
  • Positive attitude, great communication skills, and a strong sense of responsibility.
  • Excellent organisational and multi-tasking abilities.
  • Previous gaming experience essential - with knowledge of compliance and best practice.
  • TAB experience highly regarded (but not essential).

Requirements:

  • RSA and RP badge (Essential).
  • Basic & Advanced Gaming Certificates (RSG 3).
  • First Aid Certificates.
  • Food safety and WHS awareness.
  • Basic food-handling skills (not essential).

How to Apply:

Upload your resume and a cover letter outlining your experience, certificates, and availability. We look forward to hearing from you

Location: Windmill Hotel Prospect SA

Industry: Hospitality



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