Retail Leadership Expert

2 days ago

Newcastle, New South Wales, Australia beBeeLeadership Full time $60,000 - $80,000
Job Overview

The Assistant Store Manager position is a high-profile retail leadership role that requires an expert with a strong passion for customer-centricity to drive store performance, foster a positive team culture, and uplift employee capabilities.

Key Responsibilities:
  • Lead and coach a diverse team of retail professionals to achieve sales targets and deliver exceptional customer service by providing personalized styling solutions, recommendations, upselling, and cross-selling to meet customer needs.
  • Partner with the Store Manager to enhance sales performance, embed operational consistency across the region, and support a people-first culture aligned to our core values.
  • Cover day-to-day store operations, including rostering, financial management, administrative tasks, recruiting, and onboarding of new team members to ensure seamless store management.
  • Support in developing and implementing strategies that maximize both sales and customer service targets to drive store success.
Requirements:
  • A strong retail background, commercial acumen, and a genuine commitment to delivering outstanding customer experiences.
  • 2-3+ years of experience in retail sales with a proven track record of achieving sales targets and driving business growth.
  • A strong ability to motivate teams to deliver exceptional customer service, provide coaching and guidance to employees, and implement process improvements.
  • Resourceful with a can-do attitude and the ability to solve complex problems and find creative solutions.
  • Able to balance customer care, team development, and administrative tasks to achieve store goals and objectives.

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