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Client Relations Specialist

2 months ago

Brisbane, Queensland, Australia Labour Solutions Australia Full time

About the Company: Labour Solutions Australia is a prominent provider of LPG solutions catering to various sectors including residential, commercial, and light industrial clients across Australia and New Zealand.

Position Overview: We are currently seeking a skilled Customer Service Officer to enhance our customer support operations.

Key Features:
  • Ongoing casual position with potential for permanent placement
  • Standard work schedule from Monday to Friday
  • Daytime shifts of 8 hours
  • Competitive hourly rate of $39.25
Responsibilities:
  • Deliver timely and precise information in response to customer inquiries via phone and written communication
  • Coordinate transport logistics with drivers
  • Establish new accounts for both domestic and commercial clients
  • Address and resolve customer issues and complaints effectively
  • Communicate with customers, dealers, and suppliers as necessary
  • Engage in team discussions and meetings
  • Perform general administrative tasks as required
Qualifications:
  • Background in customer service or call center environments
  • Experience in transport scheduling is advantageous
  • Excellent verbal and written communication skills
  • Possession of a valid driver's license and reliable transportation