
Sleep Therapy Specialist
7 days ago
Enhance customer care and manage sleep apnea treatments for patients.
About the Role:
This position involves collaborating closely with physicians to create tailored treatment plans addressing specific patient needs. You will be an initial point of contact for new and existing clients, conducting diagnostic evaluations and providing ongoing support.
Responsibilities:
- Initial point of contact for both new and existing clients
- Conduct diagnostic evaluations, including titration studies, for patients experiencing sleep-disordered breathing
- Offer guidance on CPAP equipment, setup, and ongoing service requirements
- Provide follow-up appointments for newly diagnosed patients and ongoing support for existing patients
- Educate patients and their families about sleep disorders, evaluation procedures, and available treatment options
- Collaborate with healthcare professionals and service providers
- Promote and upsell product range and services
- Maintain and sterilize clinic equipment
Requirements:
To succeed in this role, you should possess exceptional communication skills, independent clinic management capability, and broad experience with customer service across all stages of interaction.
Benefits:
- A world leader in gases, technologies, and services for industry and health
- Diverse and inclusive workplace embracing diversity of employees, customers, patients, community stakeholders, and cultures
- Unlocking community knowledge in a new way with experts adding insights directly into each article
Work Environment:
Join a dynamic team dedicated to respiratory diseases and sleep diagnostics, promoting excellence in obstructive sleep apnea management.
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