
Digital Design Leader
2 weeks ago
About our role
We're seeking a seasoned digital design professional to join our Digital & CX team. You'll be embedded in our Retirement fusion team, designing intuitive and accessible digital experiences for member-facing insurance services and related enhancements across web and mobile platforms.
- Lead strategic design activities from discovery through to delivery, collaborating with stakeholders, product managers, engineers, and researchers.
- Design high-fidelity solutions that meet business and user needs.
- Advocate for user-centered design and contribute to the evolution of our design practice.
You have:
- 5+ years' experience in service and experience design for digital products.
- Proficiency in Figma, Confluence, Jira, and prototyping tools.
- Strong facilitation skills and stakeholder engagement experience.
- Experience in acquisition-focused UX, onboarding flows, and conversion optimization.
- Familiarity with iOS/Android app development and platforms like Angular, Next.js, and Sitecore.
- A collaborative mindset and comfort working in agile, cross-functional teams.
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