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Customer Service Representative

2 months ago

Port Stephens Council, Australia Workforce Australia for Individuals Full time

At Workforce Australia for Individuals, we're committed to delivering exceptional service to our clients. As a Customer Coordinator, you'll play a vital role in ensuring our customers receive the best possible experience.

Key Responsibilities:

  1. Coordinate Customer Interactions: Build strong relationships with our clients, responding to their inquiries and concerns in a timely and professional manner.
  2. Manage Customer Records: Maintain accurate and up-to-date information on our clients, ensuring seamless communication and service delivery.
  3. Support Team Initiatives: Contribute to a positive and collaborative work environment, working closely with colleagues to achieve our goals.
  4. Develop Customer Solutions: Analyze client needs and develop effective solutions to meet their requirements, ensuring long-term satisfaction and loyalty.

What You'll Gain:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A chance to make a real difference in the lives of our clients