Foreign Exchange Specialist

2 weeks ago


Melbourne, Victoria, Australia Flight Centre Travel Group Full time

Role Overview

We are seeking a skilled Foreign Exchange Consultant to join our team at Flight Centre Travel Group. As a key member of our team, you will be responsible for providing expert advice on foreign currency solutions to our customers.

Key Responsibilities

  • Provide exceptional customer service and support to customers in-store
  • Develop and maintain in-depth knowledge of our key products, including foreign currency, prepaid travel money cards, and international money transfers
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience
  • Stay up-to-date with industry trends and developments to provide expert advice to customers

What We Offer

  • A comprehensive two-week paid new starter program to ensure a smooth transition into the role
  • Access to industry travel discounts and the opportunity to participate in 'Familiarisation Trips' to explore new destinations and products
  • A supportive and inclusive work environment that values individualism and creativity
  • Ongoing training and development opportunities to help you achieve your career goals

Requirements

  • Excellent customer service and communication skills
  • Strong mathematical ability and attention to detail
  • Ability to work effectively in a team environment and achieve sales targets
  • Flexibility to work a variety of shifts, including weekends and public holidays

Why Join Us?

At Flight Centre Travel Group, we are passionate about providing exceptional customer experiences and supporting our team members to achieve their career goals. If you are a motivated and customer-focused individual who is passionate about foreign exchange and travel, we would love to hear from you.



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