Front Desk Coordinator

2 weeks ago

Sydney, New South Wales, Australia beBeeReceptionist Full time $50,000 - $65,000

Role Summary

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A dedicated and compassionate Receptionist is sought to provide exceptional customer service and support in a busy veterinary practice.

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Job Description:

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As a key member of the front-desk team, you will be responsible for ensuring seamless patient flow and delivering an outstanding client experience. Your duties will include greeting clients and patients, managing phone calls, booking appointments, processing payments, and handling administrative tasks with attention to detail.

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Key Responsibilities:

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  • Welcome and register clients and patients efficiently.">
  • Manage phone calls and respond to client inquiries.">
  • Book appointments and manage patient schedules.">
  • Process payments and handle financial transactions accurately.">
  • Organize patient admission paperwork and maintain accurate records.">
  • Triage patients and provide basic advice on vaccine schedules, parasite prevention, and food recommendations.">
  • Prepare estimates for elective procedures and ensure smooth communication with clients and veterinarians.">
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Requirements:

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To succeed in this role, you should have prior experience working in a reception or administrative capacity, preferably within the animal care industry. You will possess excellent communication skills, be proficient in using computers, and demonstrate strong organizational and time-management abilities.

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Benefits:

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We offer a supportive work environment, opportunities for career growth, and a comprehensive continuing education program. Enjoy generous staff discounts on services and products, flexible scheduling, and a commitment to maintaining a healthy work-life balance.

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What We're Looking For:

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An experienced and empathetic Receptionist who shares our passion for delivering exceptional customer service and supporting the well-being of animals. If you are a motivated and driven individual with a caring attitude, we encourage you to apply.

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