Customer Relationship Manager

4 weeks ago


Brisbane, Queensland, Australia Bendigo and Adelaide Bank Full time
About the Role

We are seeking a highly motivated and experienced Customer Relationship Manager to join our team at Community Bank Varsity Lakes. As a key member of our branch, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships and lending initiatives.

Key Responsibilities
  • Develop and maintain strong relationships with customers to understand their financial needs and provide tailored solutions.
  • Drive business growth through effective sales and marketing strategies, leveraging your expertise in consumer lending and financial services.
  • Collaborate with the Branch Manager and team to deliver holistic outcomes for customers, ensuring seamless service and support.
  • Participate in community engagement activities and events, fostering strong connections with local stakeholders and promoting the bank's community-focused values.
  • Provide leadership and mentoring to team members, promoting a culture of excellence and customer-centricity.
Requirements
  • Proven experience in consumer lending, financial services, and business development.
  • Strong sales and marketing skills, with a track record of achieving sales targets and driving business growth.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and community stakeholders.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines while maintaining a high level of customer service.
  • Willingness to participate in community engagement activities and events, promoting the bank's community-focused values.
What We Offer

At Bendigo Bank, we offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our team is passionate about delivering exceptional customer experiences and making a positive impact in our communities. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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