Financial Crime Specialist

1 week ago

Melbourne, Victoria, Australia beBeeFraudInvestigator Full time $104,973 - $143,815

The role of Fraud and Scam Case Resolution Specialist is a key position in the bank's efforts to protect itself and its customers from financial threats.

Responsibilities:
  • Conduct thorough fraud investigations
  • Provide efficient and high-quality services to internal and external clients
  • Work closely with Service Portfolio Leads to develop recommendations for improving standards, policies, strategies, and best practices through investigations
  • Collaborate with government agencies and relevant stakeholders on fraud investigations and prevention
  • Respond to internal and external inquiries relating to external fraud events
  • Prepare detailed reports and insights on all relevant investigations and alerts
Qualifications:
  • Proven experience in financial crime with ability to conduct fraud investigations
  • Excellent strategic thinking and analytical skills with ability to draw conclusions and resolve complex problems
  • Client-focused approach with commercial acumen
  • Excellent verbal and written communication skills
  • Attention to detail with ability to identify issues as they arise
  • Experience in process improvement highly regarded

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