Director of Student Administration
4 weeks ago
We are seeking a highly skilled and experienced Director of Student Administration to join our team at Swinburne University of Technology. As a key member of our leadership team, you will play a critical role in enhancing our strategic vision for student administration and delivering a next-generation student experience.
The Director of Student Administration will oversee the management of higher and vocational education students, focusing on areas such as enrolments, curriculum implementation, timetabling, examinations, academic progress, service delivery, and graduation activities. You will provide innovative leadership in a rapidly changing environment, utilizing digital technologies to improve customer service, streamline business processes, and deliver student-centric administration.
The role ensures streamlined operations across our campuses and international partners, maintaining compliance with governing policies while prioritizing a student-centric approach. You will represent the university in various industry advisory groups and be responsible for key IT systems, including the Student Management System and Customer Relationship Management System. Working closely with the Deputy Vice-Chancellor (Education, Experience & Employability), you will lead a team of over 130 staff and manage a significant budget, collaborating with senior stakeholders to achieve the university's strategic objectives and mission.
About You
To be suitable for this role, you will need to have experience in the following key areas:
- Providing strategic leadership in the delivery of tech-rich administrative operational requirements across the student lifecycle.
- Championing and developing innovative improvement strategies, aligning operations with leading practices, maintaining a strong focus on quality control, promotion of proactive approaches, and student-centric business processes.
- Providing leadership and strategic direction for the growth, development, and delivery of teaching, learning, research, and administrative functions in support of Swinburne's strategic objectives.
- Ensuring all systems and processes meet and comply with all government policies and procedures at all times, including those of our strategic partners both domestic and international.
- Leading, managing, mentoring, and coaching for optimal individual and team performance to achieve unit strategic direction in accordance with all employment requirements.
- Effectively managing this large, complex, and diverse portfolio to ensure it performs within budget, ethically, and professionally at all times to deliver on the outcomes expected by Swinburne.
We welcome and encourage applications from Aboriginal and Torres Strait Islander people, as well as international graduates. Swinburne University of Technology is committed to creating a diverse and inclusive work environment that values and respects all individuals. We are an equal opportunity employer and welcome applications from people of all backgrounds.
About Swinburne University of Technology
Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation, and of Entrepreneurship. We are committed to a differentiated university proposition in education and research, so that:
- Every Swinburne learner gets a work experience.
- Every Swinburne graduate gets a job.
- Every Swinburne partner gets a tech solution.
- Swinburne is the prototype of global best practice.
The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.
How to Apply
Please submit your CV and cover letter addressing your suitability for this position. To review the Position Description and to apply, please scroll down to the bottom of the page. If you are viewing this advert from an external site, please click 'apply' and you will be redirected to Swinburne's Jobs website to access the Position Description at the bottom of the page.
We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.
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