
Retail IT Specialist
2 days ago
Providing expert technical support to retail store teams requires a unique blend of skills and experience. At our company, we are seeking a highly motivated and organized Technical Store Support Specialist to join our team.
- Key Responsibilities:
- Provide Level 2/3 IT support to store users, including troubleshooting POS systems, EFTPOS, mobile/PDA devices, WiFi, LAN/WAN, and store applications.
- Manage service escalations and work closely with vendors/suppliers to resolve POS and store IT issues quickly.
Requirements:
- Proven experience providing Level 2/3 IT support in a retail environment.
- Strong hands-on experience with POS systems, EFTPOS, and store IT hardware/software.
- Knowledge of Windows operating systems and SQL Database systems.
- Excellent communication and problem-solving skills.
- A strong customer service focus and ability to communicate clearly with non-technical store staff under pressure.
What We Offer:
- A competitive salary base plus benefits.
- Career progression and personal development opportunities.
- A culture that rewards initiative and creativity.
How to Apply:
To be considered for this exciting opportunity, please complete our online application form and submit your up-to-date resume. Only shortlisted candidates will be contacted. No agency enquiries or applications, please.
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