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Customer Solutions Analyst

2 months ago

Port Stephens Council, Australia WesTrac Full time
About the Role

We are seeking a highly motivated and detail-oriented Graduate Project Officer to join our Continuous Improvement Team on a full-time basis. As a Graduate Project Officer, you will provide operational support to the business by undertaking a range of analyst activities, including short- and long-term analytical projects.

Key Responsibilities:

  • Complete required analytical projects to assist with commercial and business justifications
  • Identify, action, and implement continuous improvement opportunities
  • Develop up-to-date project scope and influence stakeholders for success of the project
  • Complete governance, review, and reporting of project data to assist in reviews
  • Provide analysis on the purpose of projects along with recommendations for improvements in efficiencies or effectiveness
  • Engage in administrative tasks and manage compliance records for allocated projects

Requirements

  • Completed or completing Tertiary qualification in Business, Commerce, or Engineering
  • Advanced computer literacy skills including MS Office
  • Excellent organisational and time management skills
  • Ability to work successfully in a team & individually, whilst fostering positive working relationships
  • Excellent communication skills including written, verbal, and interpersonal
  • Well-developed decision-making & prioritisation abilities
  • Proficiency in problem-solving analysis and identification of effective solutions
  • Ability to engage in effective communication, negotiation, and facilitation with both internal and external stakeholders

What We Offer

  • Opportunities for career development
  • Income protection covering you 24/7
  • Made for More Rewards
  • Fitness Passport for the whole family
  • Ability to purchase additional annual leave
  • RDO opt-in available
  • 12 Weeks Paid Parental Leave program
  • Discounted CAT products
  • Wellness Program