Family Services Advisor

1 month ago


Minchinbury, Australia Invocare Full time
About the Role

Sell essential at need and pre need products and services to the community. This sales role has a heart and focuses on customer service and collaborative business relationships.

Working directly with the community, you will respond to incoming inquiries and package solutions that meet customer needs. This is a great opportunity to apply your skills from a sales background into the funeral industry and apply some strong values around care and empathy.

Key Responsibilities
  • Present burial and cremation sites, products, and service options to clients with sensitivity
  • Achieve sales targets and expectations
  • Maintain up-to-date knowledge of products and services and present these to satisfy client needs and optimise sales performance
About Us

InvoCare is an industry leader within the funeral industry, operating over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and growing.

We provide vital services to families that helps them to celebrate the lives of those they loved. Our staff live our values every day and get to experience the gratitude that comes with offering such a meaningful service.

What We Offer
  • Reward and recognition programs
  • Tailored induction and training programs
  • Networking opportunities across the business and with peers
  • Birthday and paid parental leave
  • Free access Employee Assistant Program
  • We are a diverse workplace and equal opportunity employer
  • Set remuneration bands with regular performance discussions and remuneration reviews


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