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Technical Maintenance Specialist
3 weeks ago
We seek a skilled technician to deliver exceptional maintenance services for Canon-supported products. This role involves ensuring timely and efficient delivery of service, adhering to set standards.
Your Impact- Identify and report product failure trends and serviceability issues, maintaining accurate documentation and records.
- Meet customer expectations by providing prompt, accurate, and reliable field/shop/on-site maintenance services.
- Maintain detailed technical records, including field service reports, expense reports, and Canon property assigned.
- Develop strong communication and customer satisfaction skills to ensure seamless interactions.
- Optimize machine performance to achieve maximum efficiency.
- Contribute to achieving branch/district metric targets through effective performance facilitation.
- Hold a High School diploma or equivalent experience.
- Possess basic knowledge of internet environments and complete introductory training and PDIF new-hire class.
- Able to travel (valid driver's license and acceptable driving record necessary).
- Required to obtain necessary security clearances to enter premises.
- Must be able to lift 50 pounds and maintain high levels of physical activity.