
Casual Customer Service Representative
1 week ago
Job Title:
Casual Customer Support Representative
About the Role:
We are seeking a casual customer support representative to provide exceptional service to our home delivery and digital subscribers through inbound customer contact and service-based administrative tasks.
Your Key Responsibilities:
- Provide excellent customer service in a call centre environment
- Take payments, process holds, start new subscriptions, and assist with complaints and cancellation requests
- Maintain accurate records in our CRM system
Key Skills and Qualifications:
- You have a proven track record in providing exceptional customer service
- You possess excellent written and verbal communication skills
- You have a creative approach to problem solving and can think on your feet
What We Offer:
- A supportive and friendly work environment
- Opportunities for personal growth and development
- Flexible working arrangements including weekends and public holidays
Requirements:
- Casual availability, including weekends and public holidays
- Valid Australian work rights
Diversity and Inclusion:
We are committed to fostering diversity and inclusion in our workplace.
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