Continuous Improvement Specialist
3 weeks ago
We are seeking a skilled Continuous Improvement Consultant to join our team at Auto & General. As a key member of our organization, you will be responsible for managing and updating induction and learning content to ensure it remains relevant and engaging.
Key Responsibilities- Plan and organize updates to induction and learning content to align with business needs.
- Communicate with stakeholders to gather feedback and ensure materials meet organizational goals.
- Manage learning resources, ensuring content is accurate, up-to-date, and accessible.
- Monitor and report on training program effectiveness, identifying areas for improvement.
- Use systems to design, deliver, and track digital learning solutions and ensure smooth operations.
- Create engaging learning content to enhance onboarding and ongoing development.
- Collaborate with subject matter experts to ensure offerings reflect best practices and standards.
- Review and improve existing processes and learning solutions to foster continuous improvement.
- Understanding of training processes and adult learning principles.
- Proven ability to scope, design, and deliver technical and behavioral training.
- Strong application of learning design principles.
- Excellent interpersonal, written, and organizational skills.
- Experience delivering training programs for diverse audiences.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Capacity for self-management, participative decision-making, and managing change.
- Location flexibility - choose from our Brisbane and Sunshine Coast locations.
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- A supportive and inclusive work environment.
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Continuous Improvement Specialist
2 weeks ago
Toowong, Queensland, Australia Auto & General Full timeJob Title: Continuous Improvement ConsultantAbout the Role:We are seeking a highly skilled Continuous Improvement Consultant to join our team at Auto & General. As a key member of our organization, you will be responsible for managing and updating induction and learning content to ensure it remains relevant and engaging.Key Responsibilities:* Plan and...
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Test Analyst
2 weeks ago
Toowong, Queensland, Australia Auto & General Full time**Job Title:** Test AnalystWe are seeking a skilled Test Analyst to join our Continuous Improvement - Root Cause Analysis team at Auto & General. As a Test Analyst, you will be responsible for ensuring application changes meet both business specification and customer journey requirements.Key Responsibilities: Ensure the A&G Testing Community of Practice best...
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Process Improvement Specialist
1 week ago
Toowong, Queensland, Australia Auto & General Full timeAbout UsAuto & General is a leading provider of insurance products, committed to safeguarding our customers in times of need. Our range of general insurance products protects customers on the road, at home, and on holiday, with various car, motorcycle, home, contents, pet, and roadside assistance, travel, and life insurance products.The RoleWe're seeking a...
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Process Improvement Specialist
2 weeks ago
Toowong, Queensland, Australia Auto & General Full timeAbout UsAt Auto & General, we strive to provide exceptional products and services that safeguard our customers in times of need. Our diverse range of general insurance products protects customers on the road, at home, and on holiday, including car, motorcycle, home, contents, pet, and roadside assistance, travel, and life insurance.Our CultureOur culture of...
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Process Improvement Specialist
3 weeks ago
Toowong, Queensland, Australia Auto & General Full timeAbout UsAt Auto & General, we strive to provide exceptional products and services that safeguard our customers in times of need. Our diverse range of general insurance products protects customers on the road, at home, and on holiday, including car, motorcycle, home, contents, pet, roadside assistance, travel, and life insurance.Our culture of 'high...
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Process Improvement Specialist
7 days ago
Toowong, Queensland, Australia Auto & General Full timeAbout UsAt Auto & General, we're committed to providing exceptional products and services that protect our customers during their time of need. Our range of general insurance products safeguards customers on the road, at home, and on holiday, offering comprehensive protection for various aspects of life.Our CultureWe pride ourselves on a culture of 'high...
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Technical Motor Underwriter
3 weeks ago
Toowong, Queensland, Australia Auto & General Full timeAbout UsAuto & General is a leading Australian insurer, providing innovative insurance solutions to safeguard a brighter future for our customers. Our multi-award-winning brand, Budget Direct, offers a range of general insurance products, including Car, Motorcycle, Home, Contents, Pet, and Travel Insurance, as well as Roadside Assistance.Our CultureWe value...
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Risk Management Specialist
3 weeks ago
Toowong, Queensland, Australia Auto & General Full timeYour Role:As a Risk Management Specialist at Auto & General, you will play a key part in ensuring compliance and risk management initiatives are upheld across Growth Ops teams, including Marketing, Media, Digital, Aggregation, and our external partners.Key Responsibilities:Continuously improve and evolve Growth Ops policies and procedures in response to...
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Employee Experience Specialist
2 weeks ago
Toowong, Queensland, Australia Auto & General Full timeEmployee Experience SpecialistIn this role, you'll define the key moments that matter within the employee experience at Auto & General. You'll support the delivery of key employee experience initiatives, aiming to improve the experience for employees and enhance engagement, work performance, and business outcomes.Reporting to the Employee Experience Manager,...
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Home Loan Specialist
22 hours ago
Toowong, Queensland, Australia Compare the Market Full timeAbout the RoleAt Compare the Market, we are seeking a skilled Home Loan Consultant to join our team. This role is responsible for ensuring the successful processing of home loan applications, working closely with the Home Loan Specialist to verify the validity and accuracy of client documentation. The ideal candidate will possess exceptional customer service...
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Dispute Resolution Specialist
7 days ago
Toowong, Queensland, Australia Auto & General Full timeJob SummaryWe are seeking a highly skilled Dispute Resolution Specialist to join our team at Auto & General. As a key member of our team, you will be responsible for managing and resolving customer disputes in a fair and timely manner.Key ResponsibilitiesInvestigate and resolve customer disputes in accordance with company policies and procedures.Communicate...
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Internal Audit Operations Specialist
2 days ago
Toowong, Queensland, Australia Auto & General Full timeAbout UsAt Auto & General, we strive to deliver exceptional customer experiences and achieve our goal of becoming Australia's best insurer.The role of the Audit Operations Analyst is integral to our Internal Audit team's success. You will support the delivery of the Board-approved Annual Audit Plan for A&G, develop and provide accurate and high-quality...
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Commercial Pricing Specialist
2 weeks ago
Toowong, Queensland, Australia Fuse Recruitment Full timeAbout the RoleWe are seeking a highly skilled Commercial Pricing Specialist to join our team at Fuse Recruitment. As a key member of our team, you will be responsible for ensuring the Home Claims & Assessing team cost-controls tools, processes, systems, governance, and reporting reflect the group strategy and market conditions.Key ResponsibilitiesPricing...
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Commercial Pricing Specialist
1 week ago
Toowong, Queensland, Australia Fuse Recruitment Full timeJob Summary:As a Commercial Pricing Specialist at Fuse Recruitment, you will play a crucial role in ensuring the efficient cost control of Home Claims & Assessing team tools, processes, systems, governance, and reporting reflect the group strategy and market conditions.Key Responsibilities:Pricing catalogue management: Assist the Commercial Manager Pricing...
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Construction Contracts Manager
7 days ago
Toowong, Queensland, Australia Fuse Recruitment Full timeJob Title: Commercial Pricing SpecialistAt Fuse Recruitment, we're looking for a highly skilled Commercial Pricing Specialist to join our team. If you're a building, construction or trades professional looking to get off the tools and into a commercial role, this may be the perfect opportunity for you.Our client is the fastest growing major domestic insurer...
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Senior Quality Assurance Specialist
3 weeks ago
Toowong, Queensland, Australia Compare the Market Full timeAbout UsCompare the Market is a leading FinTech company that's revolutionizing the way Australians make informed financial decisions. We're passionate about delivering exceptional customer experiences and simplifying complex processes.The RoleWe're seeking a highly skilled Senior Test Analyst to join our dynamic team in Toowong. As a key member of our...
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Commercial Pricing Specialist
2 weeks ago
Toowong, Queensland, Australia Fuse Recruitment Full timeAbout the RoleThe Commercial Pricing Specialist will play a key role in ensuring the Home Claims & Assessing team's cost-control tools, processes, systems, governance, and reporting reflect the group strategy and market conditions.Key ResponsibilitiesPricing catalogue management: Assist the Commercial Manager Pricing in managing and updating the company...
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Senior Product Specialist
3 weeks ago
Toowong, Queensland, Australia Auto & General Full timeAbout UsAt Auto & General, we're dedicated to providing exceptional products and services that safeguard our customers in times of need. Our range of general insurance products protects customers on the road, at home, and on holiday, with a focus on car, motorcycle, home, contents, and pet insurance, as well as roadside assistance.The RoleWe're seeking a...
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Internal Communications Specialist
4 weeks ago
Toowong, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking a highly skilled Internal & Change Communications Specialist to join our team at Auto & General. As a key member of our communications team, you will be responsible for developing and implementing effective change communications strategies to engage employees and drive business outcomes.Key ResponsibilitiesDevelop and execute...
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Risk Management Specialist
4 weeks ago
Toowong, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking a highly skilled Governance & Continuous Improvement Analyst to join our Growth Ops team at Auto & General. As a key member of our team, you will play a critical role in ensuring compliance and risk management initiatives are upheld across Growth Ops teams.Key ResponsibilitiesDevelop and maintain effective risk management...