Modern Endpoint Support Specialist

5 days ago

Sydney, New South Wales, Australia beBeeSupportEngineer Full time $90,000 - $120,000

Delivering Continuous Value to Client Businesses

We seek passionate and driven technology professionals to join our team, delivering enterprise-scale solutions into public, hybrid, and secure cloud environments.

As an experienced Modern Endpoint Support Engineer within our Workplace practice, you will bring support experience to the technical delivery of enterprise-scale solutions. Your experience in delivering M365 support services and application packaging is foundational to this role.

Key technologies that may include:

  • Microsoft Endpoint Manager (Intune & Config Manager) inclusive of Co-Management, Windows Autopilot
  • Application Packaging & Publishing
  • Windows 365
  • Windows 10 / 11, iOS, Android, macOS Endpoints
  • Microsoft 365 (Exchange, Teams, SharePoint & OneDrive)
  • Microsoft Defender (Endpoint, Identity & Office 365)
  • Active Directory & Device Group Policy management

Effective communication with technical and non-technical stakeholders, both verbally and in written form, is pivotal to the role. Passion for supporting clients and shaping ongoing continual improvement of client solutions is essential.

This role requires sitting onsite 5 days a week. As an Australian Citizen with existing security clearance (preferably NV-1), you will work closely with customers to provide a high-touch managed services partnership model and ensure a great customer experience.

What You Will Gain from Working with Us

  • Opportunity to work with Microsoft's Global Alliance Partner of the Year, with exceptional development and training (minimum 80 hours per year for training and paid certifications)
  • Real-time access to technical and skilled resources globally
  • Dedicated career advisor to encourage your growth
  • Engaged and helpful coworkers genuinely interested in you

Discover more about our Employee Benefits at Avanade.

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