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Retail Operations Director

1 month ago


Melbourne, Victoria, Australia Brand Collective Full time
About the Role

We are seeking a highly experienced Retail Operations Director to lead our fashion and apparel retail division. This is a senior leadership role that requires strategic thinking, exceptional communication skills, and the ability to motivate and inspire high-performing teams.

Key Responsibilities
  • Develop and implement a retail strategy that drives business growth, profitability, and customer satisfaction.
  • Lead a team of area managers and retail operations specialists to deliver exceptional customer experiences across all channels.
  • Collaborate with the real estate team to identify new store opportunities and optimize existing store portfolios.
  • Manage budgets, forecasts, and financial reports to ensure accurate decision-making and drive business performance.
  • Analyse customer insights and behaviours to inform strategic decisions and drive sales growth.
Requirements
  • Extensive experience in retail operations, preferably in the fashion or apparel industry.
  • Proven track record of leading high-performing teams and driving business growth.
  • Strong analytical and problem-solving skills, with the ability to interpret financial data and make informed decisions.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
  • A passion for fashion, retail, and delivering exceptional customer experiences.
What We Offer
  • A competitive salary of $120,000 - $150,000 per annum.
  • A comprehensive benefits package, including generous discounts on brand products, paid parental leave, and employee assistance programs.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.